A fault? Let’s find the next step.
Air conditioning fault diagnosis and repairs for homes and businesses across Fareham, Hampshire and surrounding areas. Tell us what has changed and we will help you arrange an assessment.
Discuss a fault on WhatsApp ↗
Tell us what your system is doing.
Not heating or cooling
Describe the change in performance and whether it affects one indoor unit or the whole system.
Leaks, noise or smells
Tell us where the issue is occurring and when you first noticed it. A short description and photos can help us discuss the visit.
Errors or no operation
Send the displayed error code, make and model if available. Please keep the details as shown on the controller.
Understand the issue before deciding on repair.
We assess the symptoms and investigate the system. We explain what has been found and discuss the proposed next step before additional repair work is agreed.
The repair options depend on the fault, equipment condition and availability of suitable parts. Where replacement needs to be considered, we can discuss that separately.
Callout availability and charges depend on the enquiry. We confirm the booking arrangements with you; same-day attendance is not assumed.
Make the first conversation useful.
Send the basics
Postcode, make, model and a description of the fault.
Share the symptoms
Include the error code, affected units and when the issue occurs.
Arrange an assessment
Discuss access, availability and the callout arrangements.
Review the options
Agree the next step after the fault has been assessed.
Need servicing rather than a repair?
If the system is working and you want to arrange routine maintenance, our Servicing page is the place to start. Tell us about any concerns when booking.
Before you get started.
Do you offer emergency or same-day callouts?
Contact us to discuss availability. We confirm attendance arrangements for your enquiry rather than promising a fixed response time.
Can you repair any make of system?
Send the make and model first. We can check whether we can support it and discuss parts and assessment requirements.
Will the repair be completed on the first visit?
That depends on the fault and any parts required. We explain the findings and next steps after assessment.
What does the callout cost?
Charges depend on the visit and scope. Ask when arranging the booking so the proposed charges are clear before attendance.
Let’s discuss the fault.
Send your postcode, system make and model, any error code and a brief description. Photos can help us understand the equipment and access.
Tell us what you need.
Tell us about your property, postcode and the work you have in mind. We’ll get in touch to discuss your options.